Shipping Policy

Effective Date: July 28, 2024

​

1. Overview

Saint Sadler Wines LLC values your satisfaction. However, due to the nature of our products, all purchases are final, and we do not offer refunds, except in cases of quality issues.

​

2. No Refund Policy

All sales made on our website or through any of our authorized channels are final. We do not accept returns or offer refunds for any purchases made, except as specified below under "Quality Issues."

​

3. Quality Issues

If you receive a product that you believe has a quality issue, please contact us within 30 days of purchase. Quality issues may include:

• Damaged or broken bottles.

• Products that are spoiled or not consumable.

To report a quality issue, please email us at [Your Contact Email] with the following information:

• Your order number.

• A description of the issue.

• Photos of the product and any damage or quality concerns.

​​

We will review your request and, if a quality issue is confirmed, we will replace the product or offer a credit for a future purchase at our discretion.

​

4. Contact Us

If you have any questions about our Refund Policy, please contact us:

Saint Sadler Wines LLC
[Your Company Address]
Cleveland, OH
Email: [Your Contact Email]
Phone: [Your Contact Phone Number]

We appreciate your understanding and support.